End User License Agreement & Terms of Use

These Terms govern access to and use of Corlentra websites, software, dashboards, connected integrations, and related services. By accessing or using Corlentra, you agree to these Terms.

1. Corlentra services

Corlentra provides software and services intended to connect business systems, organize operational data, surface exceptions, create evidence-backed insights, and support business decision-making. Features may include dashboards, integrations, reporting, workflow tools, alerts, calculations, historical reconstruction, and AI-assisted analysis.

2. License

Subject to these Terms and any applicable service agreement, Corlentra grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Corlentra software and services for your internal business purposes during the period in which you are authorized to use them.

No ownership interest in Corlentra software, source code, designs, models, processes, trademarks, or other intellectual property is transferred to you.

3. Accounts and authorized users

You are responsible for maintaining the confidentiality of your account credentials and for activity performed through accounts under your control. You may permit employees or authorized representatives to use Corlentra only within the permissions assigned to them. You agree to provide accurate account information and promptly notify Corlentra of suspected unauthorized access.

4. Connected third-party services

Corlentra may allow you to connect third-party services, including Intuit QuickBooks. You choose whether to connect those services and authorize the permissions presented by the provider. You represent that you have the authority to authorize access to the connected business data.

Third-party services remain subject to their own terms, availability, security, API limits, and privacy practices. Corlentra is not responsible for failures, changes, outages, data errors, or restrictions caused by a third-party provider.

5. QuickBooks integration

When you authorize QuickBooks access, Corlentra may retrieve the business records necessary to provide the features you request. Depending on your QuickBooks product and permissions, this may include customers, invoices, payments, estimates, purchases, bills, vendors, employees, time activities, and related company or transaction information.

Unless a separate written scope expressly enables and authorizes write capabilities, Corlentra may configure a QuickBooks integration as read-only. Corlentra does not require you to provide your QuickBooks password to Corlentra; authentication is handled through the provider's authorization process.

6. Customer data

As between you and Corlentra, you retain your rights in business data you provide or authorize Corlentra to access. You grant Corlentra the limited rights necessary to host, process, transform, analyze, transmit, and display that data in order to provide, secure, maintain, and improve the services you have requested.

Your use of Corlentra is also subject to the Corlentra Privacy Policy.

7. Acceptable use

You may not:

• Use Corlentra for unlawful, fraudulent, abusive, or unauthorized purposes.
• Attempt to gain unauthorized access to another customer, account, system, credential, or data set.
• Reverse engineer, copy, resell, sublicense, or commercially exploit Corlentra software except where expressly permitted by law or written agreement.
• Interfere with service operation, security controls, rate limits, access controls, or audit mechanisms.
• Upload malware or use the services to compromise third-party systems.
• Use Corlentra outputs as the sole basis for a decision where independent professional judgment is legally or practically required.

8. AI-assisted features

Some features may use artificial intelligence. AI-assisted outputs are probabilistic and may contain errors, omissions, or unsupported interpretations. Corlentra may label information as source-verified, calculated, derived, suggested, or inferred to help distinguish evidence from analysis, but users remain responsible for reviewing material outputs before relying on them.

9. No professional advice

Unless expressly agreed in a separate written engagement, Corlentra does not provide legal, accounting, tax, investment, employment, engineering, or other regulated professional advice. Dashboards, calculations, alerts, and AI-generated explanations are decision-support tools and are not a substitute for qualified professional judgment.

10. Availability and changes

Corlentra may modify, improve, suspend, or discontinue features as systems evolve. We may also change integrations when required by provider APIs, security requirements, laws, or operational needs. We will use commercially reasonable efforts to avoid unnecessary disruption, but continuous or error-free operation is not guaranteed.

11. Security and customer responsibilities

Corlentra uses safeguards intended to protect customer information and credentials. You are responsible for maintaining appropriate security on your own devices, accounts, personnel access, and connected systems, and for promptly removing access for users who are no longer authorized.

12. Intellectual property and feedback

Corlentra and its licensors retain all rights in the Corlentra platform and associated intellectual property. If you provide suggestions or feedback, you grant Corlentra the right to use that feedback without restriction or obligation, provided we do not publicly identify confidential customer information without permission.

13. Confidentiality

Each party may receive non-public information from the other. Each party agrees to use reasonable care to protect confidential information and to use it only for the purposes of the relationship, except where disclosure is authorized or legally required.

14. Suspension and termination

You may stop using Corlentra at any time, subject to any separate service agreement. Corlentra may suspend or terminate access if reasonably necessary to address security risk, unlawful activity, material breach, nonpayment under an applicable agreement, abuse of the service, or a legal requirement. Upon termination, your license to use the software ends.

15. Disclaimers

To the maximum extent permitted by law, Corlentra services are provided "as is" and "as available." Corlentra disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the services will be uninterrupted, error-free, or produce a particular business outcome.

16. Limitation of liability

To the maximum extent permitted by law, Corlentra will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, lost revenue, lost business opportunities, loss of goodwill, or loss of data arising from or related to the services. Any additional liability terms in a signed written agreement between Corlentra and the customer will control to the extent they conflict with this section.

17. Indemnification

To the extent permitted by law, you agree to defend and indemnify Corlentra from third-party claims arising from your unlawful use of the services, your violation of these Terms, or data or instructions you provide without appropriate rights or authority.

18. Governing law

Unless a separate written agreement states otherwise, these Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles.

19. Changes to these Terms

Corlentra may update these Terms from time to time. The effective date above will be updated when changes are published. Continued use after an updated version becomes effective constitutes acceptance of the updated Terms to the extent permitted by law.

20. Contact

For questions about these Terms, licensing, or service access, contact Corlentra through the contact options available at corlentra.io.